Return & Exchange Policy
Return & Exchange Policy
At Selvr Haze, we want you to feel confident and happy with every purchase. If something isnβt right, weβre here to help.
π Returns & Exchanges
We accept returns and exchanges on eligible products if:
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The item is unused and in its original condition and packaging
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The return request is made within 7 days of delivery
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The item was purchased directly from SelvrHaze.com
π¦ How to Request a Return
To initiate a return or exchange, please contact our support team at:
π§ support@selvrhaze.com
Kindly mention your order number and reason for return. Our team will guide you through the next steps.
π« Non-Returnable Items
The following items are not eligible for return or exchange:
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Items not purchased through SelvrHaze.com
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Used, damaged, or altered products
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Items returned without prior approval
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Sale or discounted items (unless defective)
π° Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed to your original payment method within 8β15 business days.
π Exchanges
If youβd like to exchange a product (size, style, etc.), please mention your preferred replacement while requesting the exchange. Exchanges are subject to stock availability.
ποΈ Where to Return
Items purchased on SelvrHaze.com must be returned to Selvr Haze only.
Products bought from other retailers or marketplaces must be returned to their original place of purchase.
π¬ Return Shipping
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Return shipping charges are the responsibility of the customer (unless the item was defective or wrong).
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We recommend using a trackable courier service to avoid lost shipments.
π Need Assistance?
If you need help with a return or exchange, feel free to reach out:
π§ support@selvrhaze.com